The Grind

I seldom talk about work. Not for anything; I just don't find it interesting to talk about. But I just realized today that I've been in this company for 5 years now and surely, there must be something interesting about my work that would me make stay that long. I turned 5 last Oct. 13th and the company is planning to give us a treat. I'm hoping it would be something interesting. Last year it was a set of Rudy Project watch (for couples).

Okay, so let me start. I started out as a trainer for disneyshopping.com, then got transferred to AT&T and now Adobe. I've learned so many things in 5 years. I've learned how crazy Americans are about disney products, that there are other ISPs much better than AT&T (kidding), and that Adobe and MAC are not really in good terms (there are a lot of Adobe products not available for IOS.) But the most important thing I learned has nothing to do with what the classroom (my comfort zone) can teach us but it's the relationship I was able to build with my co-workers. In a callcenter industry you will meet diverse kind of people - young and old (student meeting his former teacher), registered nurses, teachers, engineers, commerce graduates, and of course ex-bummers. We address each other by our first name (one of the American cultures we acquired) since most of the callcenters in the Philippines are owned and managed by Americans anyway. We love to eat pizza and hold rally on special occasions like halloween and Christmas. And we call midnight snack, lunch! Being a trainer, I get to meet a lot of people, most of them I remember by face but not by name (memory gap, I always blame it on my CS operation). And after a while, you'll wonder where did this person go? Transition is so fast, before you know it, the man or woman you were training a few weeks back is already training for another company. This where reunions happen too. I once have a class where half of them came from CVG and the other half is from Teletech and you can just imagine how chaotic a class would be where everyone is familiar with each other. In a callcenter, relatives in the same workplace is also not an issue for as long as the other is not reporting to the other relative.

Okay, you may not find interesting all of the things I stated above maybe because you're already aware of them. But what's really interesting at least for me is the fact that in this workplace is where I met my husband. What's even more interesting is that he was my trainee. And don't imagine me being an old conservative trainer/teacher who has a hidden desire with his trainees/students. I'm only 30 now and I was 27 when I met him, he was 28. Let me just emphasize that.hehe. We started dating after he graduated from my class and started working as a full time agent. He's now a QA analyst and we work for the same account, different department. Quite interesting huh?!

I'm always thankful to God for my work. There are better days, but heck, most of the time, it's not bad at all. It's paying for our bills, giving me knowledge and experience, and it builds relationships (just like what happened to us) ;)

pic courtesy of dreamstine.com